The Golden Concepts

The Golden Concepts curates quality eldercare products to enable independent living and ageing well.

 

Our Location and Self-Collect Address

3 Ubi Ave 3, #05-02B Crocodile House Singapore 408857 (Rear Lobby)

(We are opposite the Traffic Police)

 

Opening Hours:

Mon to Fri: 10am - 7pm (Lunch: 1 - 2pm)

Sat: 11am - 6pm, Sun: 11am - 4pm

Closed on Public Holidays

 

Exchange/Returns/Refunds/Warranty

We will only accept refunds/exchanges provided they meet the following guidelines:

• For refunds: Purchases made within 3 days


• For exchanges: Purchases made within 7 days


• Proof of purchase: Original invoice/receipt


• Items must be in original packaging and unused, in brand new condition


• Item must be returned to us at our office location


• We do not accept refunds/exchanges for hygienic or disposable products (e.g. incontinence products, creams, gels, etc.)

 

Installation of Grab Bars, Wall-Mounted Shower Seats

We do not provide installation services. However, we can recommend an experienced handyman to perform the installation of grab bars.

Installation rates are $35 (standard grab bars), $45 (non-standard e.g. folding grab bars, wall-mounted shower seats) for the first fixture. Subsequent fixtures will cost $10 (standard) and $15 (non-standard) each.

Simply add a note to your order and we will send you his contact details.