PAYMENT & SECURITY

 

Accepted Payment Methods

Eldercare.Market accepts all major credit and debit cards for payment, including Visa, Mastercard and American Express.

If you wish to make an online payment via other methods (for example, through bank transfer or PayNow), please contact us via the WhatsApp button (at the bottom right of your screen), or call us at (65) 3138 8045.

Unfortunately, we do not accept Cash On Delivery.

 

Payment Security

We use Stripe as our payment gateway. Stripe is certified to the highest industry standards and is used by millions of companies worldwide.

All transactions are secured with AES-256 encryption by Stripe, and all credit card information saved in your account profile is stored securely on Stripe servers, not our own.

For full details on Stripe’s supported cards and security measures, please consult the Stripe website.

 

Prices and Charges

All prices given throughout the site and at checkout are in Singapore Dollars (SGD), and are inclusive of Goods and Services Tax (GST) in Singapore where applicable, unless otherwise stated. Your bank or credit card company may charge additional foreign exchange conversion and/or administrative fees if your account is denominated in a different currency.

 

Help and Support

Should you encounter any difficulties during checkout, please do not hesitate to contact us via WhatsApp or call us at (65) 3138 8045.